
I recently had the pleasure of working with James and Caroline from Tawala Homes when looking for my family home. The Tawala team was very responsive and had great suggestions for homes to view based on what had expressed interest in. They give me an opportunity to view properties that are within Nairobi promixity area like Ngong and Ongata Rongai thus giving a wide range of properties that were not in my mind.
All throughout the negotiations and closing James and Caroline were there quickly handling any issues that may have risen. If the time ever comes when I will be looking for a new home, there isn’t any question on which real estate agent to rely on.
Being new in property market in Nairobi, I spoke to a variety of different realtors that showed me a variety of homes/properties within Nairobi until I found Tawala Homes. When making such a large decision to acquire investment in a complicated real estate market, I wanted to work with someone that I could trust.
Throughout the four months to make a decision to buy the property, Caroline from Tawala Homes has been there every step of the way. She always answered every call or email no matter what time of day or night it was. Her professionalism, mentorship, knowledge, honesty, and hard work ethic are much respected and appreciated. I eventually acquired the first property and came back for a second one through Tawala Homes.
When we first met Joshua from Tawala Homes he explained that his job is more service than sales. He proved that time and again with his thorough knowledge on property sale and management for the local market. Every time we viewed a new property Joshua would perform a methodical inspection, looking for signs of problems and commenting on the quality of construction, finish, appliances, etc.
He also carried us through rounds of negotiation to get a price we were comfortable with. In the end we found the property that was perfect for us and love it so far. We have allowed their company to look for tenants and manage our properties that we acquired.